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 | Siofra is the Training & Development Manager for the Federation of the Retail Licensed Trade and she is a Welcome to Excellence trainer and has trained approximately 1,250 people on Welcome Host and Welcome Host Plus programmes since it was first introduced to Northern Ireland.
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|  | Colette McCafferty is a registered trainer for Welcome Host and Welcome Host Plus, and has been involved in its delivery since it began in 1995. She delivers in Welcome Host and Welcome Host Plus. |  | Lisa Williamson is a registered trainer for Welcome Host and Welcome All, since 2004 and delivers on both. |  | Avril Downey is a registered trainer for all three of the Welcome to Excellence programmes and has been involved in its delivery since its inception in 1995, and delivers in Welcome Host, Welcome Host Plus and Welcome All. |  | As an accredited Welcome to Excellence trainer since 2001 Jean has delivered Welcome to Excellence training to over 700 delegates across NI. Client have included: NI Tourist Board, Visitor Attractions, Borough Councils, Leisure Centres,
Retail, Hospitality, Sport and Leisure, Colleges and High Schools. |  |
|  | Julie Allen is a registered trainer for all three of the Welcome to Excellence programmes and has been involved in its delivery since its inception in 1995, and delivers in Welcome Host, Welcome Host Plus and Welcome All. |
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Featured Trainer
 | Clare Gibson has been closely involved with “Welcome Host” since the Northern Ireland Tourist Board franchised it from Wales in 1995.
Clare has delivered Welcome Host, Welcome Host Plus and Welcome All to a wide range of people and organisations, and has an comprehensive portfolio of testimonials from satisfied clients.
She has extensive other tourism and hospitality experience, having worked in the industry both in Northern and Southern Ireland..
She currently acts as an assessor for North Antrim Business Agency, for their annual business awards, judging both accommodation and food categories.
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