Sector specific versions of Welcome Host are now available, tailored to the needs of eight industry sectors.

This brand new initiative allows your staff the opportunity to put the key learning message from Welcome Host into a practical context, which is directly relevant to their everyday work.

The sector specific modules use the Welcome Host course as a basis with additional information and materials focusing on one of the areas below:

• Pub, Clubs and Bars
• Visitor Attractions
• Arts and Entertainment
• Sport and Leisure
• Transport
• Retail
• Golf
• Conferences and Exhibitions

Companies to have embarked on Welcome to Excellence programmes include:

• The Grand Opera House
• Belfast City Airport
• Clements Coffee
• Stenaline
• University of Ulster
• Ulster Folk and Transport Museum
• West Belfast Partnership
• Ulster Museum
• Belfast Institute of Further and Higher Education

Ana McColgan of Austin's Department Store says of the Welcome Host workshops:

"For Customer Service, I have found that The Welcome Host Suite of Programmes crosses over perfectly well to all service industry areas, be it Hospitality & Catering, Retail, Call Centres and Business Administration to name a few."

To find a trainer for Welcome Host please consult the Welcome Host Trainer Database

Back to Top